• To Report Existing Damage to Your iPad
    (New Students and 6th Graders only),
    Complete the Google Form here

    iPad Problems? Try these troubleshooting tips:

     Quit the App Doubletap the home button, then swipe up the app window
     Restart the iPad Hold down the power button, swipe to turn off, then hold down the power button to restart
     Re-Download the App Go to the Catalog, find the app, and tap "Installed"
     Visit 1:1 Program Support Every Friday, from 11:00-12:30, in the library 
    Email ipadsupport@mvschools.org Include your name, iPad number, details about the problem, and what you've done to troubleshoot so far.
    Theft, Loss, or Breakage?
    Email ipadsupport@mvschools.org with details immediately!

    Ways Parents Can Manage 1:1 Program iPads

    Guided Access Guided Access allows you to set time limits, lock your student into an app, or disable certain option. Find an overview of and instructions for Guided Access here.
    Restrictions You can use Restrictions to control some of the features that are available on the iPad. However, we already have Restrictions profiles on all student devices through our management system, so some options will not be available. In addition, some options, like disabling Safari or the camera, may impact your student's ability to do school work. (In the case of Safari, disabling Safari does not disable internet access, because Chrome is still available. Any restrictions set would be enabled until specifically disabled. You can read more about Restrictions here.
    Mobile Filter All students are signed in to our mobile filter, which means their internet access is filtered no matter where their iPad is connecting to the internet. The same internet filter is applied off campus as at school.
    Home Network Adjustments

    You can work with your Internet Service Provider to set up network level controls for your home internet connection.


    Step-by-step Instructions for Google Drive Migration (updated June 2018)



    Turning in your iPad charger? Be sure it is the Apple branded one you were given, and that the brick is the iPad, not the iPhone version!


     iPad brick (correct): iPad brick
    iPhone brick (incorrect): iPhone brick